TrashLab, a San Francisco-based software startup serving waste and recycling haulers, has raised $12 million in a Series A funding round led by Ventana. Existing investors Bienville Capital, Harlem Capital and CreativeCo also participated in the round.
The company plans to use the funding to accelerate product development, expand its AI-powered operational workflows and strengthen its engineering, go-to-market and customer success teams.
Founded in 2022 by Neil Chaudhary and John Tan, TrashLab develops an integrated software platform for waste management businesses. Chaudhary serves as CEO, while Tan is the company’s CTO.
TrashLab’s platform brings customer relationship management, dispatch, route planning, driver applications, billing, payments and operational reporting into one system. It serves businesses operating across roll-off, residential, commercial and septic waste services.
The platform also includes Haul-E, an AI agent designed to handle incoming customer calls, process service orders and automate customer service tasks. By connecting these functions with its operational software, TrashLab aims to reduce manual administrative work for waste haulers.
According to the company, its platform serves hundreds of waste haulers across more than 40 US states and Canada. Customers have managed over 5 million tons of material through the platform since its launch, while nearly 80% of its customers use Haul-E. TrashLab also reported that its annual contract value has increased more than sevenfold since 2024.
As part of the financing, Vinay Kumar, co-founder and partner at Ventana, is joining TrashLab’s board of directors. Ershad Jamil, formerly Chief Growth Officer at ServiceTitan and BuildOps, is also joining as an independent director.
TrashLab intends to develop additional AI-driven workflows covering customer service, dispatch, collections and revenue intelligence, with further capabilities planned for rollout through 2027.
